There are some common errors that we see quite frequently that cause your finance application to be slowed down. This usually means you need to re-submit your finance documents causing delays to the delivery of your new vehicle. In this guide, we’ve put together the most common problems that are easily avoidable.
The finance company is going to expect your signature to be very similar to your driving licence. If there is any doubt that the signatures match, you will be asked to re-sign the finance documents. This will slow down your finance application process, and slow down the delivery of your vehicle.
Take care when it comes to signing the finance documents and ensure that your signature matches your driving licence.
The customer is not supposed to sign on this line - it is supposed to be left blank. This is a common error that can slow down your application process. Ensure that this section is left blank.
A family member isn’t suitable as a witness on your finance documents. A suitable witness is a third party (ie. anyone who knows you outside of your family) and has a different surname. For example; a work colleague or friend.
The finance company needs to see the original copy of any proof documents that they want to see. If you send scans, or photocopies, you will be required to resubmit your application with the actual document. Ensure you provide the actual document, and if you’re concerned make a photocopy, or scan, for yourself to keep at home while your documentation is not with you.
The finance company will send all proof documentation back to you as soon as possible. Please note that the finance company will return your proof documents in a similar delivery method to the one you sent it to them with. If you send your documents first class, they will return your documents first class. It’s for this reason that we advise using a trackable delivery method.
Throughout the document, you will be asked to get a witness for a particular section. This needs to be the same person for the entire document. If you get a different witness for different sections in the document, it will cause delays.
When you provide your proof of address, it needs to be from the last 90 days. The following documents can be used as valid proof of address as long as they’re dated within the last 90 days:
Ensure that your proofs of address show the name and address as supplied on your application.
When this happens, it’s common that only one proof of address is provided. Ensure that you provide two documents as proof of address for your current address.
When you receive your finance documents, there will be a Dealership address in the email. This is the address that you need to send your finance documents to. If you send your finance documents and proof documents to Milton Keynes, you may have to wait for them to be returned before you can send them to the dealership.
Ensure that you post your finance documents to the Dealership address in the email to avoid any timely delays.